Privacy Policy
Mid-Columbia Insurance
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Privacy Policy

Information We Collect

We collect personal information that you provide directly to us, including but not limited to:

  • Name, address, email, and phone number
  • Driver’s license number, driving history, and other identification information
  • Insurance policy details, including coverage, premiums, and claims history
  • Financial information such as payment information
  • Any other information relevant to providing insurance products or services

We may also collect information automatically when you visit our website, including:

  • IP address, browser type, and operating system
  • Pages you visit and how you interact with our website

How We Use Your Information

We use the information we collect to:

  • Provide insurance quotes, policies, and other related services
  • Process payments and manage your accounts
  • Communicate with you regarding policy status, claims, and other services
  • Improve our products, services, and website experience
  • Comply with legal and regulatory requirements

How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

  • With Insurance Providers: To obtain quotes, issue policies, or process claims
  • With Service Providers: For tasks such as payment processing, data storage, or customer service
  • As Required by Law: If necessary to comply with legal obligations, court orders, or government requests
  • In the Event of a Business Transfer: If Mid-Columbia Insurance is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction

Your Consent, Choices, and Rights

By using our site, you consent to our privacy policy.

You have the right to:

  • Access, correct, or update your personal information at any time
  • Opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly
  • Request the deletion of your personal information, subject to legal obligations that may require us to retain certain information

Text Messaging Frequency

Customers who have opted in to receive text messages can expect to receive messages about account notifications, change notifications, payment notifications, policy renewal reminders, etc.

Customers typically receive no more than 1 messages per month.

Messaging rates may apply. You can reply STOP at any time to opt out of text messaging.

Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. These include implementing physical, electronic, and administrative safeguards. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

We implement a variety of security measures to maintain the safety of your personal information when you request a quote.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies allow us to recognize you when you return to our website, customize content, and track usage patterns. You can manage your cookie preferences through your browser settings.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website or one of our blogs. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children’s Privacy

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. If you believe that we have collected such information, please contact us immediately, and we will take steps to delete it.

Changes to This Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Last Updated: 12/09/2024

Contact Us

Whether it’s a claim, a change to your policy, or simply a question concerning your insurance, our licensed, experienced agents are here to help.